Terms of Service
Last updated: October 28, 2026
Welcome to LunaSpure. These Terms of Service (“Terms”) apply when you visit or use lunaspure.com or place an order through our website. By using the website or placing an order, you agree to these Terms. Please also review our Privacy Policy and Return & Exchange Policy.
“LunaSpure,” “we,” “us,” and “our” refer to Van Brands Inc.
Website Use
You may use our website for lawful personal purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use its content without permission.
Products and Descriptions
We work to make product descriptions, images, and other information on our website accurate and up to date. Colors and appearance may vary depending on your screen or device. If you have concerns about an item you received, please contact us and review our Return & Exchange Policy.
Prices and Payment
Prices and charges are shown at checkout. All orders are subject to payment authorization and product availability. If we find a pricing or description error that affects your order, we’ll contact you. You may confirm the order at the corrected price or cancel it for a refund.
Orders
After you place an order, we’ll send an email confirming that we received it. This email is not confirmation that we have accepted the order. We accept the order when we send a shipping confirmation email.
We may decline or cancel an order if an item is unavailable, a listing contains an error, payment cannot be authorized, or we identify a possible issue with the order. If we cancel an order after payment, we’ll issue a refund to the original payment method.
Shipping and Delivery
All orders are charged a flat shipping fee of US$7.99. Orders are generally processed within 1–3 days, and estimated delivery is 7–10 days after shipment. These are estimates and delivery may be delayed by the carrier or other circumstances. See our Shipping Policy for details.
Please provide a complete and accurate delivery address and contact information. We cannot ship to PO boxes or military bases.
Returns and Cancellations
Eligible items may be returned within 30 days of delivery, subject to the conditions in our Return & Exchange Policy. Contact us before sending an item back so we can provide instructions.
You may request to cancel an order within 24 hours, provided it has not shipped. If it has shipped, please follow the return process.
Intellectual Property
The website and its content—including text, images, graphics, logos, and software—belong to Van Brands Inc. or its licensors and are protected by applicable intellectual property laws. You may not copy, reproduce, sell, or distribute website content without our written permission, except where the law allows.
Third-Party Services and Links
Our website may link to or use third-party websites or services. Those providers have their own terms and privacy practices. We are not responsible for third-party websites or services that we do not control.
Website Availability
We may update, suspend, or change parts of the website from time to time. We work to keep the website available and secure, but cannot guarantee uninterrupted access or that it will always be free from errors or harmful components.
Events Outside Our Control
Events outside our reasonable control, such as severe weather, carrier disruptions, or service outages, may affect our ability to meet an estimated delivery time or provide uninterrupted website access. We’ll make reasonable efforts to address the issue.
Changes to These Terms
We may update these Terms from time to time. We’ll post the current version on this page and change the “Last updated” date above. Your continued use of the website after an update means you accept the revised Terms, to the extent permitted by law.
Governing Law
These Terms and any dispute arising from or relating to your use of the website or purchase from LunaSpure are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict-of-law rules. This does not limit any rights that cannot be waived under applicable law.
Contact Us
Van Brands Inc.
7288 Hanover Green Dr, Ste A
Mechanicsville, VA 23111, United States
Email: service@lunaspure.com
CRN: 43-2266481